How to raise a Defect?

Created by Amith Reddy, Modified on Mon, 17 Nov at 3:15 PM by Amith Reddy

Step-by-Step Instructions:

1) Open the Defects section

- Go to Home → Defects or To Do → Defects.

2) Start raising a defect

- Click Raise in the top-right corner.

3) Enter defect details

- Select the Category.

- Choose the Priority (High/Medium/Low).

- Enter the Due Date.

- Select the Responsible User.

- Write a clear Description of the defect.

- Select the Location/Module.

- Attach pictures or documents if needed.

4) Add your signature

- Add your Signature at the bottom.

5) Submit the defect

- Click Raise Defect.

Note:

- If you click Save, the defect will be moved to the Draft column.

- To submit it later, open the draft → click Edit → add your signature → click Raise Defect.

Tips & Best Practices:

- Always give a clear description so the responsible user understands the issue.

- Add photos whenever possible for better clarity.

- Set a realistic due date based on the work needed.

- Make sure you select the correct category and location to avoid confusion.