How to Reject an RFI?

Purpose: To guide users on how to review and reject an RFI (Request for Inspection) when it does not meet the required quality or conditions.

Step-by-Step Instructions:

1. Open the RFI section

 - On the Home Page, click on RFI.

 - Go to the Open section and select the RFI you want to review.



2. Review the RFI details

- The raised RFI will appear under the Open tab.

- Select the RFI to view its details.

3. Raise defects if needed

- If you find issues, you can raise a Defect:

- Either in individual checklist items, or

- By clicking on the Raise Defect button at the top.



4. Check the RFI log

- Click on the Log section to view the RFI’s timeline, including date and time stamps.



5. Take action on the RFI

- Based on the inspection results, you can Approve, Reject, or Resubmit the RFI.

- You can also make the RFI Actionable and set a Due Date if further work is required.



Tips & Practices:

- Always mention a clear reason for rejection so the submitter knows what to fix.

- Check all attachments and checklist details before rejecting.

- Use the Raise Defect option for specific issues instead of rejecting the entire RFI when possible.

- Review the Log section to confirm previous actions before making a final decision.

- Communicate politely and clearly to help close RFIs faster and avoid repeated submissions.

- For any issues, contact LivSYT Support.

Related Resources:

How to Raise an RFI?

How to Approve an RFI?